FOXQUILT INSURANCE SERVICES | CONSUMER & PRIVACY INFO

Foxquilt and the insurance industry have a solid track record of respecting your right to privacy and safeguarding your personal information. As a result of federal legislation, we’ve further strengthened our privacy commitment by informing you of why and how we collect, use and disclose your personal information. Foxquilt applies the utmost integrity in securing your personal information; You can be assured that we’ll only handle your personal information in a manner that a reasonable person would consider appropriate in the circumstances.

PERSONAL INFORMATION COLLECTED

Depending on the purpose(s) for which we need to collect it, we may ask for the following personal information about you including:

  • Basic information such as your name, address, telephone and fax numbers, e-mail address, birth date and marital status.
  • Claims history
  • Credit and past payment records
  • Driver’s record
  • Details about your property such as the value of your home and its contents
  • Medical information such as any condition that may affect the operation of a vehicle
  • Employment information

WE MAY USE THESE TO OBTAIN THIS INFORMATION FROM YOU

  • Insurance companies
  • Other insurance brokers or agents
  • Credit organizations
  • Motor vehicle and driver licensing authorities
  • Financial institutions
  • Medical professionals

WHY DO WE COLLECT PERSONAL INFORMATION?

When you first become a client or whenever you acquire or renew a product from us, we need to collect some of your personal information. Common purposes for which we collect your personal information are to:

  • Enable us to acquire or renew an insurance policy for you;
  • Assist you and assess your ongoing needs for insurance;
  • Assess your need for other products, such as financial products, and to offer them to you;
  • Ensure your information is accurate and up-to-date; and
  • Protect us both against error or fraud.

WHO DO WE DISCLOSE YOUR PERSONAL INFORMATION TO?

For many of the purposes identified above, we will need to share your personal information with others in order to serve your needs. These other parties commonly include:

  • Insurance companies
  • Other insurance brokers or agents
  • Credit organizations
  • Professionals working with us such as adjusters or lawyers
  • Financial institutions. For example, the organization that carries your mortgage

HOW WE PROTECT YOUR PERSONAL INFORMATION

In order to protect your personal information and right to privacy, we will:

  • Not collect, use or disclose your personal information for any purpose other than those that we identify to you.
  • Keep your personal information only for as long as we need it to fulfill the stated purpose or as required by law.
  • Maintain your personal information in as accurate, complete and up-to-date a form as possible.
  • Safeguard your personal information to the best of our ability.
  • Respond to any request you may make to access or correct the personal information we hold about you.
  • Obtain the appropriate consent from you for the collection, use or disclosure of your personal information.

PRIVACY INTERNET COMMUNICATION

As the privacy of communication over the Internet cannot be guaranteed, we do not assume any responsibility for any harm, loss, or damage that might occur by the sending of personal and confidential information.

CONSENT

In using our website, you signify your consent to our privacy policy. If you are not in agreement, please do not use the site. We reserve the right, at our discretion, to update, change, modify, add, or remove this policy from time to time, as appropriate. Should we make changes, we will publish these on the site in a timely fashion.

Please do not hesitate to contact our Privacy Officer should you have any questions.

Our Privacy Officer may be contacted as follows:

Name of Organization: Foxquilt Insurance Services Inc.

ATTN: Privacy Officer

Address: 603 - 1 Yonge Street Toronto, Ontario M5E1E5

Phone: 1-888-878-4588

Email: privacy@foxquilt.com

Upon request, an individual will be informed of the existence, use, and disclosure of his or her personal information which is under our control, and may be given access to, and challenge the accuracy and completeness of that information.

Users can opt out of sharing personal information at anytime, however, some information is required to request a quote and is up to the discretion of the user.

How We Get Paid For Our Services

At Foxquilt, for the services we provide to you as a licensed insurance broker, we receive a percentage of your insurance premium, as a commission, paid to us by your Insurance Company. In the table below we have listed the Property & Casualty Insurance Companies with whom we currently have contracts and the range of compensation each provides as a percentage of your overall premium. If you require a printed copy of this information please do not hesitate to contact us.

This commission percentage is paid to us, each policy term, for both new policies and renewals.

Our firm is privately owned and completely independent. There is no direct or indirect ownership interest by any Insurance Company or financial institution, nor any loan or financial guarantee. We confirm that there are no conflicts of interest in our relationship with you, and that our overall recommendations to you are based on our understanding and assessment of your needs.

We have a dedicated, highly dynamic and educated team and If you have any questions or if we can assist you or someone else you know, please don’t hesitate to contact us.

Commission Percentage

Insurance CompanyPersonal AutoPersonal PropertyCommercial AutoCommercial Property
*Aviva12.5%20%12.5%20%
*Gore12.5%20%12.5%20%
*Economical12.5%20%12.5%20%
Trinity Underwriting12.5%20%
Burns & Wilcox12.5%20%
Chubb12.5%20%12.5%20%
Premier Group12.5%20%

*denote Insurers with whom we also have Contingent Profit Commission agreements. We may be eligible for this additional compensation if we meet certain requirements pertaining to volume, mix of business, retention and/or loss ratios. Contingent Profit Commissions are not guaranteed and plans vary widely from Company to Company. More detailed information about a specific Insurance Company’s Contingent Profit Commission plan can usually be found on their website.

CISRO Principles of Conduct for Insurance Intermediaries

RIBO Conduct Sheet

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